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 FAQ's  -- Frequently Asked Questions.

  FAQ - Battery

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Is it normal that phone/battery getting hot while charging?

Yes, It is normal but always charge using manufacturer specified voltage charging (110 v or 220 v). If the battery is getting more hot while charging then please don’t change the battery and visit our nearest showroom (Link to the Nearest Showroom page).

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In the event of any fire in the charging area, would the destruction of the batteries pose any hazard to burning or volatilization of their contents?

Batteries do not constitute any special fire hazard. In the event of a serious fire, the design of the cells in the battery is such that they will open due to melting of seals, and this might happen with considerable release of pressure from the hot contents. Remaining scrap metal including cadmium (Cd) should be treated as hazardous waste and disposed of with appropriate precautions. While this relates to Motorola Energy Systems Group nickel cadmium batteries, Motorola Energy Systems Group cannot state all possible consequences when batteries are exposed to fire. Under no circumstances should batteries be disposed of in fire.

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Is a special or separate room recommended for battery charging?

It is recommended that the room in which the charger is placed be well ventilated and be at room temperature (approx. 25oC) and in accordance with the charging guidelines.

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Battery Tips

  • Initialize new batteries or batteries that have been stored for prolonged periods by fully charging.

  • Charge batteries every 6 months during prolonged storage.

  • Avoid recharging a fully charged battery. Remember, each time the battery is charged, one cycle of life is used, and a battery has a limited number of life cycles.

  • Do not charge a hot battery; if a battery is hot at the beginning of charge, charge efficiency will be greatly reduced. Nickel cadmium batteries are most efficiently charged at room temperature (25°C).

  • Do not fast-charge a cold battery. Charging a cold battery can cause excessive internal pressures, cell leakage, and catastrophic failure.

  • Do not force discharge batteries below one volt per cell. Excessive deep discharge can significantly reduce battery life.

  • Choose the right battery the application. Motorola Energy Systems Group offers a variety of batteries with different sizes, capacities, and environmental use conditions.

  • Do not use chemical cleaners to clean batteries. Clean batteries only with a mild soap and dry thoroughly with a cloth.

  • Dispose of used batteries properly and never dispose of in fire. Any rechargeable battery has a limited number of life cycles; each time the battery is charged and discharged, one cycle of battery life is used.

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Getting the most out of a battery

 

Always change batteries as specified in the catalogue / broachers of the phone.  Even when not in use, batteries will slowly lose their charge. To minimize degradation, batteries should be stored in a cool, dry environment. New batteries can be stored for up to 2 years without significant loss to their capacity or cycle life. Cycle life is the number of charges and discharges that a battery provides before the battery is no longer usable. Batteries that have been used should be stored in a fully charged state. Batteries normally need no maintenance other than routine charging. Contacts may be occasionally cleaned with a soft pencil eraser. Wetting the battery or using sandpaper on the contacts is not advisable and can cause harm to the battery.

As a rule of thumb, for the most optimum and safe performance, it is advisable to use batteries and power supplies that are designed specifically for the product you will be using.

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Charging Ni-MH Batteries

Nickel-metal hydride batteries are compatible with most existing Motorola Energy Systems Group multi-unit and single unit rapid chargers. Motorola Energy Systems Group advises that use in slow or standard rate chargers, as well as vehicular chargers or adapters, is not recommended. Long term use of continuous slow or standard rate charging will reduce the useful cycle life and capacity of the batteries. Battery life can be optimized if batteries are removed from the rapid charger after the charge cycle (a total charging window of 3 hours) is completed.

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Self Discharge

Fully charged batteries lose their charged capacity even when not in use. This is referred to as self discharge. The rate of loss is not linear and is dependent upon the ambient temperature, the battery technology, the battery design, and how the battery was manufactured. Typical self discharge rates at room temperature are as follows:
Nickel-Metal Hydride: 30% - 50% per month
Nickel-Cadmium: 25% - 50% per month
Lithium ion: 5% - 10% per month

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Selecting the Right Battery for your needs

 

When choosing a battery, first determine how the product that the battery powers is going to be used. This product is commonly referred to as the host device. The host device may be a cellular phone, two-way radio, or combination, a laptop computer or any number of other portable rechargeable products

A critical question is how many hours of operation are needed for one time period? For example, consider a radio that is used for eight working hours daily. Those eight hours are considered the duty cycle. A radio user generally transmits part of the time (5%), receives part of the time (5%) and on stand-by the rest of the time (90%). This 5 - 5 - 90 relationship can be considered a standard for measuring typical battery duty-cycle requirements.

Using the data in the following paragraph, the 5 - 5- 90 duty-cycle, and a battery life standard of eight hours, the minimum battery capacity requirement can be determined.

For example, a typical HT600 (2W UHF) portable radio has the following current drains:

Transmit 825mA
Receive 149 mA
Standby 44mA
Knowing that, we can do the math using the following formula:
Cr = 8 (0.05T + 0.05R + 0.9S)
Where
Cr = minimum battery capacity required in mAH
T = transmit mode battery drain in mA
R = receive mode battery drain in mA
S = stand-by mode battery drain in mA

This calculation yields 706mAH as the minimum battery capacity requirement in milliampere hours (mAH) for this exercise. While this calculation serves as a good example for calculating average battery capacity requirements, every radio user or system has different requirements and applications.

While this calculation serves as a good example for calculating average battery capacity requirements, every radio user or system has different requirements and applications. The formula is commonly used for traditional portable two-way radios; however, other communication products such as cellular and data devices use other formulas. For instance, cellular calculates talk time and standby time. Talk is the time spent using a phone, while standby means the phone is on ready to receive or place a call. If a battery is rated at 1.5 hours of talk time or 16 hours of standby time, a user can power up a phone for 16 hours of standby time or talk for 1.5 hours. Typical usage will likely be a combination of the two and result in an actual use time between 1.5 and 16 hours.

 

Conclusion:

 

Depends upon how frequent you use your mobile. As a pack, supplier will supply 500mah battery and this is enough for a normal use. For extensive usage or for the frequent travelers it’s recommended to have a higher mAH (1000, 1200 mAH).

 

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Battery Storage

Motorola Energy Systems Group analyses show that Nickel-cadmium, Nickel-metal hydride and Lithium ion batteries should be stored in cool, dry environments to obtain the best operation. Batteries should be recharged after prolonged storage prior to use. A few storage tips include:

  • Store batteries in a cool, dry environment.

  • New batteries can be stored for up to 2 years without significant loss in capacity or cycle life.

  • Batteries that have been used should be stored in a fully charged state.

  • Don’t forget to store in a non-metallic package (Eg. Plastic case).

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Charging A New Battery

Fully charge a new battery before putting it into service. This applies to either rapid rate or standard rate chargers. This will initialize the battery by completing the formation of the cell chemistry and enables the battery to reach maximum capacity in future charge cycles.

 

You have to look in to your user manual of your phone. But usually it is  recommended to change a new battery for 8-10 hrs before use.

 

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Battery Problems

  1. The Battery Will Not Take or Hold a Charge.

    1. Battery is cold.

A cold battery placed in a fast charger may cause the charger to switch from the fast charge ( red light ) to the slow charge ( green light ) in less than the normal time. Most chargers have a protective circuit which will switch the charge rate from a potentially damaging high rate to a safer low charge rate. The battery should be allowed to stabilize at room temperature for about an hour before charging.

    1. Battery is already charged.

A partially charged battery will switch from the fast rate to the slow rate in less time than a completely discharged battery. The length of time it takes to switch will depend on the amount of charge left in the battery when it is put in the charger.

    1. Battery has no voltage.

At times, the battery will not charge at all and shows no voltage. This can be caused by excessive heat due to a malfunctioning charger or by an external short circuit condition. This indicates that the safety link has opened or that the resettable fuse has tripped.

    1. Fast charge fails to terminate.

The fast charge function of the charger may no terminate when the battery has reached the designed temperature cutoff due to dirty contacts, line transients, or a random malfunction. If this occurs, batteries may continue to heat.

  1. B. The Battery will not operate the device satisfactorily.

    1. Battery is not fully charged.

A less than fully charged battery will not operate the radio for as much time as a fully charged battery. A premature low battery indicator from the radio while the radio still performs well, may be caused by an incorrect threshold setting of the low battery indicator circuitry. Please refer to the radio service manual for proper setting.

    1. Battery has been charged hot.

The charge efficiency of a hot battery when charged in a rapid charger will be significantly reduced. A battery's charge efficiency is greatest when charged from + 10°C to +25°C.

    1. Battery has open link or broken intercell connection.

In this case the battery will neither operate the radio nor take a charge. Most chargers will indicate battery failure under this condition. The battery must be replaced.

    1. Battery has a dead cell.

A shorted cell will result in lower than normal terminal voltage, poor service time and will cause the radio's low battery indicator to activate in less than the normal amount of time. A voltage test using the Motorola Energy Systems Group battery tester, RLN 4201B will detect one or more shorted cells. A battery with one or more shorted cells should be replaced.

  1. C. The Battery is Mechanically Damaged.

    1. Cracked or Broken Case

This is usually caused by a severe shock to the battery. Motorola Energy Systems Group batteries are tested with 4 foot drops and six feet drops to all sides and therefore should be able to sustain most operating conditions. Because of its rugged construction, a Motorola Energy Systems Group battery often continues to be serviceable electrically long after its case has been significantly damaged. However, no attempt should be made to use a case-damaged battery. Remember, cleaning the battery with harsh chemicals can degrade the case strength.

    1. Case Melted or Deformed

If for some reason fast charge is not terminated properly, the battery's temperature will continue to rise. A resettable temperature and current sensitive safety device has been designed into most Motorola Energy Systems Group rechargeable batteries to terminate charge on an emergency basis to prevent damage to the charger or to the equipment . Occasionally, particularly in a hot (>40°C) condition, the battery case may begin to deform or darken in spots before the safety devices are enabled. A deformed or darkened battery is seldom usable and indicates a probable malfunction of the charger or other non-battery source.

    1. Leakage

Sealed Nickel-cadmium and Nickel-metal hydride cells are equipped with self-resealing vents to allow release of pressure during overstress. Repeated overstress/venting and the consequent loss of electrolyte can raise battery impedance, lower service time and shorten battery life. When catastrophic leakage occurs as a result of unusually heavy or continued overstress, white powder, corrosion or wetness may be evident at the battery terminals. At this point, the battery should be replaced.

Recycling Batteries

Nickel-cadmium (Ni-Cd) rechargeable batteries can be recycled. However, recycling facilities may not be available in all areas. Under various U.S. state laws and the laws of several other countries, Ni-Cd batteries must be recycled or disposed of properly and cannot be disposed of in landfills or incinerators. Contact your local waste management agency for specific requirements and information in your area.  

 

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