Retail Division
Every Mobily counter and in-store promoter Safari Telecom operates across the Kingdom — from full-service FBO branches to Modern Trade activations.
Full-service Mobily counters
Our FBO branches handle the complete prepaid and postpaid lifecycle — SIM sales, recharge, bill payment, and devices including iPhones, routers and mini Wi-Fi units.
We run a Qmatic queuing system for proper customer flow, in a comfortable, welcoming space, with a service desk committed to getting every visit right — open 9am–11pm Saturday to Thursday, and 4:30pm–11pm on Fridays.
Products and services at every FBO counter
Prepaid SIMs
Hala 19 and Hala International plans, ready to activate on the spot.
Postpaid plans
200, 300, 400, Raqi, Wajid Basic, Wajid Family and Fallah 100/35.
Data products
Routers, data SIMs and vouchers for home and mobile connectivity.
Bill collection
Monthly postpaid bill collection handled directly at the counter.
Devices
iPhones and other handsets available directly through our branches.
9am – 11pm
Sat–Thu hours, with Friday service from 4:30pm to 11pm.
In-store promoters inside the Kingdom's biggest retailers
A dedicated team of customer service agents and supervisors greets shoppers, demonstrates Mobily products and activates new SIMs for voice and data — right where people already shop.
The team fills subscription forms with the right ID documentation, keeps customers informed on package renewals, and offers a one-stop solution across the Eastern, Central, Western and Southern regions.
Talk to our Modern Trade team
